Terms of service

Terms of Service

Welcome to Hearthmat. By accessing or using www.hearthmat.com (the "Site") or placing an order, you agree to be bound by these Terms of Service. Please read them carefully.

1. Overview

This Site is operated by Hearthmat ("we", "us", "our"). Throughout the Site, the terms "you" and "your" refer to the user or customer. We reserve the right to update, change, or replace any part of these Terms by posting a revised version on this page. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

2. Eligibility

By using this Site, you represent that you are at least the age of majority in your state, province, or country of residence, and that you have the legal capacity to enter into a binding agreement. You may not use our products for any illegal or unauthorized purpose.

3. Products & Descriptions

We make every effort to display our products, colors, and dimensions as accurately as possible. However, we cannot guarantee that your screen's display of any color will be accurate. Product dimensions are approximate and may vary by up to 1 inch (2.5 cm) due to the nature of textile manufacturing.

All products are subject to availability. We reserve the right to limit quantities, discontinue any product, or refuse any order at our sole discretion.

4. Pricing & Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. Prices do not include shipping, duties, or import taxes, which are calculated separately.

We accept payment via PayPal, and major credit and debit cards through PayPal's guest checkout. Payment must be received in full before an order is dispatched.

In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and issue a full refund, whether or not the order has been confirmed.

5. Order Acceptance

Your receipt of an order confirmation email does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including product unavailability, errors in pricing or product information, or suspected fraudulent activity.

6. Shipping & Delivery

Shipping terms, rates, and estimated delivery windows are set out in our Shipping Policy, which forms part of these Terms. Risk of loss passes to you upon delivery to the carrier.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy, which forms part of these Terms. Nothing in these Terms affects your statutory rights as a consumer.

8. Intellectual Property

All content on this Site — including the Hearthmat name, logo, product designs, patterns, photographs, text, and graphics — is the property of Hearthmat or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.

9. User Conduct

You agree not to use the Site to transmit any harmful code, attempt to gain unauthorized access to our systems, scrape or harvest data, interfere with the operation of the Site, or violate any applicable law or regulation.

10. Third-Party Links & Services

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party site. Payment processing is handled by PayPal under its own terms of service.

11. Disclaimer of Warranties

The Site and all products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, except as required by applicable law. We do not warrant that the Site will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the maximum extent permitted by law, Hearthmat shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Hearthmat and its affiliates from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.

14. Privacy

Your use of the Site is also governed by our Privacy Policy.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and shall not affect the validity of the remaining provisions.

16. Termination

We reserve the right to terminate or suspend your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or to us.